Customer support

We pride ourselves on customer care and support. Once you have placed an order with us we will be on hand throughout the process, managing every aspect of your installation.

Help desk

We provide a help desk service during normal office hours, and the facility to leave urgent messages for us outside of these times - if you need to report or track a fault, please click on the 'Raise a Support Ticket' link below.

We also have a continually evolving Help Centre and FAQ section which can be accessed below.

Setting up your new phone system

Ways to get support

Raise a support ticket Track a support ticket Help Centre Horizon Portal

What our customers say...

How can we help you today?

Please call us on 020 3829 6000 or submit an enquiry form to discuss your specific requirements and to arrange a free demonstration of Horizon at your premises.

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