After the government opened up the telecoms market to competition it became apparent that a single entity was required to manage and maintain the local access network (sometimes known as the ‘first mile’). Thus Openreach was created in 2006 to fulfil this requirement.
So, a bit like the rail network, Openreach are responsible for the backbone of the nation’s telecoms infrastructure (the tracks) and other companies are able to sell calls and other services over that line (the passenger and freight trains).
Openreach are owned by BT but are required by law to offer standardised telephone line rental services and prices to all communications providers. They therefore operate totally independently of other BT organisations.
Openreach engineers work on behalf of all Communications Providers (including Panther Telecom) to ensure that the network is maintained and improved as new technology comes along (more on this in a future blog).
You can therefore be assured that choosing line rental from Panther Telecom (or any other provider) will give you the same physical line connection to the local exchange, and the same level of engineering support in the event of a fault.
Furthermore, many of our customers have said they prefer to use a smaller telecoms company for the provision of lines, as they receive a flexible service that is more tailored to their individual needs, and with only one point of contact.
So, if you are unhappy with any aspect of your current telecoms arrangements please feel free to contact us, secure in the knowledge that we can take over your existing lines and services without any interruption or hassle.